NAS77A8-025

Ordered the plugs on Tuesday and received them Friday morning. Great service. Items arrived as ordered. You run a tight ship.

Have to tell you that you have the best in Brittany Cornish. She is always the most help in getting our ordered placed as soon as we send it in and always on time delivery. She is very responsive with any and all issues if any which we never have any dealing with her. She always goes above and beyond to follow up even after we received our order. We only wish all of our Vendors that we deal with on a daily basis were as wonderful as she is. Her personality is bar none.

Recently my avionics technician and I were installing a component in my aircraft and there were some critical fasteners missing from the manufactures package. This stopped the entire process. I called Military Fasteners after finding the parts on line, and Trisha answered the phone. I told her the situation and that I needed them ASAP. I found the parts gave her the part number and she confirmed they were in stock. This was about 430 in the afternoon just before closing. Trisha was kind and professional got the parts out the door that evening even though it was after the shipping cut off. Saved the day. I can tell you this entire company is represented by Trisha, anything they can do to help you out of a jamb they will absolutely go the extra mile and Trisha is the go to person. I am sure there are others there with her same attitude and professionalism. This is a great resource for all your fasteners needs.

In this day and age, it is rare to be impressed by customer service however, Military Fasteners has far exceeded my expectations. They went above and beyond to help ensure an important package delivery on time, and they made a little boys Christmas sweeter in the process. Thank you to the team there for your wonderful help. I will certainly come back to shop again and again. They always say, fly people are the best people.